Privacy Policy

Information We Collect

We collect personal information necessary to provide our services, including your name, phone number, email address, service address, payment details, and booking history.

How We Use Your Information

Your information is used to process and confirm bookings, send appointment reminders and service updates, process payments securely, improve our platform and services, and communicate with you regarding your account.

Data Protection

All payment information is processed through secure, PCI-compliant third-party processors. We do not sell, rent, or trade your personal data to third parties for marketing purposes.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data at any time by contacting us at casacleaners.us. Where applicable, we honor data privacy rights consistent with New York State law and CCPA-aligned best practices.

Third-Party Services

We may use trusted third-party service providers to operate our platform. These providers are contractually obligated to protect your information and may not use it for any purpose other than providing services on our behalf.

SMS / Text Messaging Policy

Casa Cleaners | casacleaners.us TCPA Compliant

By opting in to receive SMS communications from Casa Cleaners, you agree to receive text messages including booking confirmations, appointment reminders, and service updates.

  • Message frequency varies based on your booking activity
  • Standard message and data rates may apply
  • Reply STOP at any time to unsubscribe
  • Reply HELP for assistance

We do not share your phone number with third parties for marketing purposes. Opt-in consent is not a condition of purchasing any service.